Gourmet Tribe


Toronto, Canada






Brand Strategy
Visual Collateral
Go To Market Strategy
On-Site Photo / Video
Public Relations
Seasonal Campaigns
Social Operations & Cadence


Gourmet Tribe launched as a hybrid concept, fresh-food grocery, live-seafood counters, hotpot, and a sushi bar. The offering was wide but unfocused: too many set menus, scattered visuals, irregular posting, and key online listings left unanswered. Off-season seafood demand amplified the dip, and as a first-time F&B team without internal playbooks or communication standards, brand perception suffered.

We partnered to establish clarity and consistency. The brand promise was defined, the menu simplified to 1–2 hero sets, and naming and architecture rebuilt. Online presence was corrected and standardized across Google Maps, TripAdvisor, and delivery platforms: hours, pricing, photos, and removal of outdated menus or duplicate entries. Social media adopted a disciplined cadence—consistent photography, clear captions, 3–4 posts per week, and responses to comments and DMs within two hours. FAQs and house rules were placed where customers look, ensuring identical online and in-store information.

Once baseline traffic stabilized, seasonal hero-ingredient stories and seafood education were introduced to build a follow-along habit, consistently converting attention into dine-in hotpot covers and fresh-seafood orders. Visibility, engagement, and trust compounded steadily week by week.