





Combining fresh-food retail, live seafood, hotpot, and sushi, the business needed to address existing perceptions and make its offering easier to understand. Ingredients became the link between its retail and dining experiences, grounding the brand in what customers could see, choose, and taste.
The renewed identity extended across packaging, menus, and in-store displays, bringing consistency to how products, dishes, and offers were presented. More active communication on Google Business Profile, including responses to customer reviews, made customer dialogue part of the work of rebuilding confidence.




















