Gourmet Tribe’s rebrand grew into an ongoing partnership focused on renewing its public image and rebuilding relationships with local customers.

Brand StrategyRebrandingBrand CommunicationsCampaign DevelopmentInfluencer PartnershipsPaid Media-Brand Strategy, Creative Direction & DesignPhotography, Campaigns & Paid MediaChen Wenwei

Combining fresh-food retail, live seafood, hotpot, and sushi, the business needed to address existing perceptions and make its offering easier to understand. Ingredients became the link between its retail and dining experiences, grounding the brand in what customers could see, choose, and taste.

The renewed identity extended across packaging, menus, and in-store displays, bringing consistency to how products, dishes, and offers were presented. More active communication on Google Business Profile, including responses to customer reviews, made customer dialogue part of the work of rebuilding confidence.

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Photography, seasonal campaigns, and influencer partnerships brought ingredients and dining experiences into ongoing content. Xiaohongshu, local Facebook groups, and Instagram each required a different approach to language, format, and community context. Paid media supported selected promotions, while continued design and content support kept the evolving offer connected to the renewed identity. The partnership carried the rebrand into how the business presented its products, responded to customers, and maintained its local presence.

Gourmet Tribe seafood packaging system with illustrated fish bags, labelled trays and navy sleeves.
Gourmet Tribe seafood bags, insulated carrier and wrapped fish products in navy and cream.
Gourmet Tribe meat packaging range with illustrated shopping bags and labelled retail trays.
Close-up of Gourmet Tribe Wagyu packaging with a cattle-illustrated paper sleeve over a clear meat tray.
Gourmet Tribe hotpot takeaway packaging system with ingredient trays, sauce cups and branded bags.
Gourmet Tribe hotpot ingredient trays with sliced beef, vegetables and mushrooms being selected by hand.
Gourmet Tribe sushi takeaway packaging range with illustrated boxes, bags, chopstick sleeves and wrapped sets.
A hand takes a sushi roll from an open Gourmet Tribe takeaway box, showing the illustrated packaging in use.
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